SHIPPING
We ship all orders from our store in St. Louis, Missouri. 95% of orders are processed in 1-2 business days (Wednesday through Sunday). Shipping to the United States is always free for orders over $59. For orders under $59, domestic shipping rates start at $3.50. You can calculate your shipping cost in the cart or at checkout. For St. Louis residents, we also offer free curbside pickup. Just select "Pick Up" on the first page of checkout.
RETURNS
If there's a problem with your order, please contact our customer service team at hello@stlartsupply.com. If your order is damaged or defective, we will send you a prepaid return label and replace the item immediately. If you change your mind about an order, you can ship it back to us in new condition for a refund or exchange. However, if there is no error on our part, we cannot refund shipping charges or pay for return shipping. The deadline for all returns is 30 days from the delivery date. All clearance items, including our famous Mystery Box, are final sale.
We are an independent retailer trusted by artists since 2015, and our expert staff are happy to help you with any questions you might have about our products and services. We love helping our customers choose colors, build gift packages for friends, and get started with new tools and materials. We can also take special orders for items not listed on this site.
EMAIL US
hello@stlartsupply.com
CALL US
(314) 884-8345
10 AM to 5 PM Central Time,
Wednesday through Sunday
