- Gift Card
Our gift cards are good for anything on the site, and they have no fees or expiration dates. These are perfect for letting your favorite artist pick out new colors to add to an existing palette or if you aren't sure what nib size a friend would want in one of our fountain pens.
When you purchase one of our gift cards, you'll immediately receive a code that you can send to your recipient any way you like: in an email, enclosed in another gift, or even written down and mailed in some of our fancy stationery.
Please note that gift cards are non-refundable. Need a gift card in an amount not listed here? Please email email@example.com and we will get you set up.
We ship all orders from our store in St. Louis, Missouri. 95% of orders are processed in 1-2 business days (Wednesday through Sunday). Shipping to the United States is always free for orders over $59. For orders under $59, domestic shipping rates start at $3.50. You can calculate your shipping cost in the cart or at checkout. For St. Louis residents, we also offer free curbside pickup. Just select "Pick Up" on the first page of checkout.
If there's a problem with your order, please contact our customer service team at firstname.lastname@example.org. If your order is damaged or defective, we will send you a prepaid return label and replace the item immediately. If you change your mind about an order, you can ship it back to us in new condition for a refund or exchange. However, if there is no error on our part, we cannot refund shipping charges or pay for return shipping. The deadline for all returns is 30 days from the delivery date. All clearance items, including our famous Mystery Box, are final sale.
We are an independent retailer trusted by artists since 2015, and our expert staff are happy to help you with any questions you might have about our products and services. We love helping our customers choose colors, build gift packages for friends, and get started with new tools and materials. We can also take special orders for items not listed on this site.
10 AM to 5 PM Central Time,
Wednesday through Sunday