If we make a mistake in shipping your order or you receive a defective product, we'll send you a prepaid postage label. When we receive your return, we'll ship a replacement or issue a full refund—your choice.OTHER RETURNS
If you change your mind about a purchase, you can return or exchange it within 30 days of delivery, so long as it is unused, in saleable condition, with its original packaging intact. However, return and exchange shipping are your responsibility in this case, and we cannot refund the shipping charges on the original order.
Clearance items and hazardous materials (like aerosols and paint thinner) may not be returned unless there is a mistake or defect. Dated items, like planners and calendars, are also not eligible for returns.
Please email firstname.lastname@example.org to notify us of your return.